Our focus is complete customer satisfaction. In the event, if you are displeased with the product provided, we will refund full or partial money to the customer, provided the reasons are genuine and proved after investigation.
In case of dissatisfaction with the product, customers have the liberty to cancel their orders and request a refund from us. Our Policy for the return, cancellation, and refund will be as follows:
Return Policy
The Return period only applies to 7 days after the product is delivered. We will process the product within 1-2 business days of receiving it. We will provide a refund or replacement for the product.
To Return product please contact us via munibookpublication@gmail.com
Cancellation Policy
If you want to cancel your order, please contact us via munibookpublication@gmail.com, within 24hrs. If exceeds we will provide only a partial amount.
Requested cancellation will be processed within 1-2 business days.
Refund Policy
Once we processed the returned product or the canceled product, we will refund full or partial money to the customer and our decision will be final in this. The refund will be processed within 3-5 business days.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name, payments refund will be made to the same account.
If you have any questions regarding this, please contact us.